Tag: Customer Experience

Trust and Relationships

In the past year there has been a lot of global changes, and the focus on getting goods and services outside of a physical network of ‘who we know/ who is known’ became ‘a thing’. Suddenly online trading and sales was the way to… Continue Reading “Trust and Relationships”

Get Your Sales / Referrals – 7

The Referral is a part of the sales process. In my opinion, the referral is the main part of a feedback loop which demonstrates what words are shared after the sale. It is the highest level of expressed satisfaction which is manifested by an… Continue Reading “Get Your Sales / Referrals – 7”

Get Your Sales / Storytelling -3

Storytelling is a powerful resource with sales. Here are some quotes highlighting the impact of a good story! “Tell me the facts and I’ll learn; tell me the truth and I’ll believe; but tell me a story and it will live in my heart… Continue Reading “Get Your Sales / Storytelling -3”

Business Needs Sustainable Customer Relationships

Customer Values…

Welcome to November 2021… this is going to be a November to remember! Things are beginning to become acceptable, with Covid_19 vaccinations globally helping to pave the way for the re-emergence of business activities with some adjustments in the way business is conducted –… Continue Reading “Customer Values…”